Once we've processed your return package, we'll send you a confirmation of receipt via email and process your refund immediately, through the payment method you selected during the return process.
If you paid with a Visa, Mastercard, or other credit card
You should be able to see the refund on your credit card statement within 3-4 business days. Sometimes it does take a bit longer, and we really wish that wasn't the case, but alas, it's not in our hands!
The money will be refunded to the credit card itself, and not the bank account attached to the card. Unfortunately, this is the only way we are able to process the refund for credit cards. So please make sure you check your credit card statement.
If you paid with PayPal
PayPal will notify you via email when the refund has been processed. This usually takes 1-2 days. If you made the payment using a debit or credit card as your PayPal funding method, it may take an additional 3-4 business days before the refund shows up in your bank account or on your credit card statement.